Vica Coaching, LLC · endburnout.net
This Privacy Policy discloses the privacy practices for Vica Coaching, LLC (the "Company") for its website and application endburnout.net and its affiliated properties (collectively, the "Website"). This Privacy Policy applies solely to information collected by the Website. We recognize the importance of protecting your privacy, and this policy is designed to help you understand how we collect, use, and safeguard the personal information you provide and to assist you in making informed decisions when using our Website. This policy will be continuously assessed against new technologies, vendors and third-party service providers, business practices, legal requirements, and our customers' needs.
We do not collect personal information about you unless you voluntarily provide it. You may provide two types of information: personal information you knowingly choose to disclose, collected on an individual basis, and Website use information collected on an aggregate basis as you and others browse the Website.
Registration information. When you register for any of our products, services, or newsletters, you provide information about yourself such as your name and contact information.
Email information. If you correspond with us through email, we may retain the content of your messages together with your email address and our responses. This also applies when you register on the Website, sign up through our forms, or make a purchase.
Accuracy. We rely on the personal information you provide, so please keep it accurate and up to date. You can update your details in the app's settings, or notify us at Victoria@vicacoaching.com.
Website use information. Like other commercial websites, our Website uses cookies and web server log files to collect information about how it is used (such as date and time of visits, pages viewed, time spent, and anonymized IP address). This automatically collected information is statistical and is used to improve our Website and service offerings.
The End Burnout program app collects information you enter as part of your participation: daily check-in colors and optional notes, body signal logs, workbook exercise responses, and self-assessment questionnaire answers and scores (such as ProQOL-5, PHQ-4, PC-PTSD-5, and sleep questions). This information is sensitive, and we treat it accordingly:
Your individual entries and scores are visible only to you in the app. They are not reviewed by any person on an ongoing basis, are never sold, and are never reported to your employer, department, or agency. The Company may use aggregated, de-identified data (never your individual entries) to evaluate and improve the program or report overall outcomes. Program data is stored with our hosting and database providers, encrypted in transit and at rest, and access is authenticated. Payment card details are processed by Stripe and are never stored on our servers. Transactional emails are delivered through our email service provider. You may request export or deletion of your program data at any time by contacting Victoria@vicacoaching.com.
The Company collects your information to record and support your participation in the activities you select. If you register to download resources, sign up for our newsletter, enroll in a program, or purchase a product, we collect your information and use it to track your preferences and keep you informed about the products and services you selected and related products and services. As a visitor, you can engage in most Website activities without providing personal information; it is only required when you register for services or resources.
If you are located outside the European Union and opt to receive free resources, participate in free training, register for an event, or purchase products, we may enroll you in our free email newsletter; you can unsubscribe anytime using the link at the bottom of every email or by emailing Victoria@vicacoaching.com. If you are in the European Union, we will only enroll you in the newsletter with your affirmative consent, which you may withdraw anytime.
We use personal information to present our Website and its contents, provide you with information and offers, administer subscriptions and products, carry out any contract between you and the Company, administer our business activities, and provide customer service. From time to time, we may use your information to make you offers for third-party products and services in exchange for a commission; should you take part in such promotions, those third parties will receive your information. Program app data (described above) is never used for third-party offers.
As a general rule, we do not sell, rent, lease, or otherwise transfer information collected, whether automatically or through your voluntary action. We may disclose personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any agreement between you and the Company; to a successor in interest in the event of a merger, restructuring, or sale of Company assets; or when legally compelled to do so or for the protection of our legal rights.
A cookie is a small text document, often including an anonymous unique identifier, stored by your browser. Cookies here are used as described above; they do not gather personal information about you beyond this policy, and we do not intentionally store personal information your browser provides in cookies. You may configure your browser to refuse cookies, though some areas of the site may not function as effectively. The Company reserves the right to use technological equivalents of cookies, including social media pixels, in compliance with the policies of the various social media sites.
IP addresses are used by your computer whenever you are connected to the Internet and are automatically collected by our web server as part of traffic data so that requested content can be sent to you.
We are not responsible for the practices of websites linked to or from our Website. When you follow a link to another website, our Privacy Policy no longer applies; your interaction there is subject to that website's own rules and policies.
By using our Website, you consent to our collection and use of your personal information as described in this Privacy Policy. We may update or modify this Privacy Policy from time to time and will notify you of material changes by email or by notice on the Website.
Your information is stored and processed on computers in the United States, where data protection laws may differ from those of your country of residence. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard the information we collect online.
In compliance with the CAN-SPAM Act, all emails from our organization clearly state who they are from and how to contact the sender, and include unsubscribe instructions. You may opt out of communications at any time using the unsubscribe link or by contacting matthew@vicacoaching.com.
Vica Coaching, LLC does not honor "Do Not Track" settings or signals; there will be no difference in how we collect or use data if your browser sends a "Do Not Track" signal.
The End Burnout program is intended for adults 18 and older. Children under 13 are not eligible to use our services unsupervised, and we ask that they not submit personal information to us. We comply with the Children's Online Privacy Protection Act (COPPA) and will never knowingly collect personal information from children under 13. Contact matthew@vicacoaching.com if you believe your minor child has provided us with personally identifiable information.
If you are within the European Union, you have rights under the General Data Protection Regulation, including: the right to request access to, rectification of, or erasure of your personal data; the right to seek restrictions on, or object to, the processing of your data; the right to data portability; and, where processing is based on consent, the right to withdraw consent at any time without affecting prior lawful processing. We retain information you provide until you ask us to delete it, we cease using our existing data providers, or we determine the value of retention is outweighed by its costs. For any request, contact matthew@vicacoaching.com or Victoria@vicacoaching.com; we may request additional information to verify your identity. You also have the right to lodge a complaint with a supervisory authority. We require only the information reasonably needed to enter into a contract with you and will not require consent for unnecessary processing as a condition of contracting.
Vica Coaching, LLC · Victoria@vicacoaching.com
See also the Participant Agreement. © 2026 End Burnout · endburnout.net